Discover magnificent Armenia and stay with us at the Tufenkian Heritage Hotels!
Making an Online Booking
In order to make an online booking you should fill out the online booking form. Your booking details will be send to your e-mail address.
Cancellation Policy (applies only to Historic Yerevan Hotel)
1. If cancelled more than 2 days before date of arrival, NO FEE will be charged.
2. If cancelled or modified up to 2 days before date of arrival or in case of no-show, the full amount of one day will be charged from your credit card.
To cancel your booking just follow the link in your confirmation e-mail.
Your booking will be confirmed within 24 hours via e-mail.
Making Offline Reservations
In order to make a reservation, you can either book online on our website (see "Making an Online Booking" policy) or make a phone call/send us an e-mail. Your reservation will be confirmed by phone/e-mail within 48 hours.
Cancellation Policy for Offline Reservations (does not apply to tour agencies)
Confirmed individual reservations (up to 5 room nights) can be cancelled up to 5 days before arrival date without penalty. No-show or cancellation within 5 days from first day of reservations are charged penalty fee equal to the amount of 1 day booking.
Confirmed group reservation (5-10 room nights) can be cancelled 15 days prior arrival date. No-show or cancellation within less that 15 days are charged a penalty fee equal to 50% of entire amount.
Confirmed group (from 10 room nights and up) and entire hotel reservation can be cancelled 30 days prior arrival date. No-show or cancellation within less that 30 days are charged a penalty fee equal to 50% of entire amount.
Pets Policy
We know how important pets can be, so with our pet-friendly deal, you won't need to worry about leaving your pet behind while you travel. Pets are allowed in 2 regional Tufenkian Heritage Hotels.
We limit our pet policy to dogs only under 10 kg weight for Avan Dzoraget Hotel under a special rate of only 20 000 AMD per your stay.
We welcome dogs and cats only under 10 kg weight in Old Dilijan Complex for no extra charge.
Book a stay with us and enjoy the nature around you. In order to make your stay feel a little more like home, even while you're traveling we have prepared a special package that includes:
Please make sure that your pet corresponds to the following requirements:
Check-in/out Policy
Check in time: 15:00
Check out time: 12:00
Contacts
Please do not hesitate to contact us in case of any questions or concerns.
Head Office (accounting, marketing, sales departmentI
+374 10 520 911, +374 10 520 912
Tufenkian Historic Yerevan Hotel
Front desk: +374 60 501 030
Tufenkian Avan Dzoraget Hotel
Front desk: +374 93 947 889, +374 77 005 099
Tufenkian Avan Marak Tsapatagh Hotel
Front desk: +374 93 947 891
Tufenkian Old Dilijan Complex
Front desk: +374 94 030 883