Dear Guests,
We are extremely excited to be back to traveling and welcome our first guests. As the expectations and concerns for cleaning and disinfection are changed, we do our best to make sure our guests feel safe at Tufenkian Heritage Hotels.
Foreign citizens can arrive to Armenia by air. However, immediate COVID-19 health check-ups should be carried-out. The travelers have possibility to undergo at their own expense, a coronavirus PCR test at the Zvartnots International Airport and get the results within couple of hours.
Please be informed, that Tufenkian Hotels keep the highest standards of hygiene and the following steps are taken:
GUEST ROOMS
We keep a 72-hour gap between check-out and check-in, if possible
Deep cleaning and disinfection is done after check-out
Pillows, Linens, Matrasses are disinfected every day and after every check out
We minimalized the number of items in every room (there are only pen and paper, which are changed with every check-in)
All our hotels’ rooms currently are smoke-free
Staff always wears masks and gloves.
All the cleaned and disinfected rooms have the “Clean Seal”
RECEPTION
Automated Sanitizers are installed
There are social distancing markings on the floor
Check-in/ check-out process is digitalized
Tap and Pay methods of payments are implemented
The receipts will be received through e-mails
The rooms’ keys will be sanitized before delivering to the guests
ELEVATORS
Elevators are equipped with sanitizers
Elevators are sanitized every 20-60 minutes, depending on the hotel occupancy
There are stickers on the floors for keeping the distance between guests
On each floor, next to the elevator, you will find separate trashcans for masks and gloves
ENTRANCE AND LOBBY
Every guest’s temperature is checked near the entrance
Lobbies are sanitized every 30-180 min, depending on the hotel occupancy
Lobbies are equipped with sanitizers, masks and gloves
There are stickers on the floor for keeping the social distance between the guests (1.5-2 m)
RESTROOMS
Restrooms are sanitized after each guest
Separate trashcans for gloves and masks are installed in restrooms
RESTAURANT
Tables at all Tufenkian Restaurants are arranged with a distance of 1.5-2 m
There are sanitizers on each table
QR codes for menus are generated, so the process will be hands-free and safe
Tap and Pay methods of payments are implemented
Everything at the restaurant (tables, chairs, walls) is frequently disinfected
The envelopes of cutleries are packaged in plastics